Fair play a winner
The Australian Sports Commission (ASC) has launched two online training courses to help make Australian sport safer, fairer and more inclusive.
Chief Executive of the ASC, Simon Hollingsworth said the Member Protection Information Officer (MPIO) and Complaint Handling courses have been developed through the “Play by the Rules” partnership and complemented the existing “Child Protection” and “Discrimination and Harassment” modules that were also available online.
“Member Protection Information Officers are an important resource in sport,” Mr Hollingsworth said.
“They are responsible for providing information and support regarding a person’s rights, responsibilities and options when a complaint or concern is raised in any sports environment.
“This new training package will ensure that the knowledge and expertise required for this role are fully supported and maintained.”
Mr Hollingsworth said the MPIO course featured seven online modules: MPIO Introduction, MPIO Role, Complaint Resolution Procedures, Member Protection and the Law, Child Protection, Harassment and Discrimination and Ethical and Practical Considerations.
He said it also included a three-hour face-to-face workshop which would be delivered through state and territory departments of sport and recreation while the Complaint Handling course featured more specific information about the complaints process including how to mediate and investigate complaints.
Co-chairs of the Play by the Rules initiative, Craig Martin and Helen Szoke said the courses would help sport to manage and resolve member issues and concerns.
“The greatest value will be in the development of expertise that can promote and create a positive club/sport culture for current and future members,” they said.
Edition 344, 15 January 2013