The Australian Competition and Consumer Commission has approved Telstra's proposed measures to support the migration of customers onto the National Broadband Network (NBN).
ACCC Commissioner, Cristina Cifuentes said these measures related to a specific process that may be used by NBN Co in limited circumstances to connect premises to the NBN in fibre-to-the-premises rollout regions.
Ms Cifuentes said in some cases, NBN Co might need to use an existing copper or HFC line to pull the NBN fibre through the conduit that leads from the street to the premises, to connect that premise to the NBN. This is known as the 'pull through' process and will result in a temporary outage to the existing communications services.
She said Telstra's Migration Plan committed it to develop these measures.
Ms Cifuentes said it outlined how Telstra would obtain the consent of its wholesale customers for NBN Co to pull through lines over which the wholesale customer was providing services, and notify wholesale customers if the pull through process was not successful.
"Certain households and businesses are more difficult to connect to the NBN fibre than others," she said.
"These measures may potentially help NBN Co to connect these premises while minimising the disruption in service to consumers."
Ms Cifuentes said the ACCC approved the measures following a consultation process.
She said that in December 2013 the ACCC directed Telstra to amend its previously proposed measures to address concerns that it did not provide appropriate protections to consumers and competition.
The ACCC approved Telstra's Migration Plan in February 2012, which outlined how Telstra would progressively migrate voice and broadband services from its copper and HFC networks to the NBN as the network is rolled out across Australia.
A decision paper setting out the reasons for the ACCC decision to approve the measures is available at this PS News link.
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